Hi, I'm Lena Folk,
Product Designer
I have more than 10 years of experience. I worked with cybersecurity, e-commerce, workforce management, devops tools, video surveillance, and device management systems.
Observability, Devops tools
Redesign of Workflow Management in New Relic
Enrichment and redesign of a system for creating and delivering alerts about various incidents in the infrastructure
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Information Security
Data Query Builder for Cyber Security Product
How I designed query builder for information security incidents: from field to implementation
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Observability, Devops tools
LLM monitoring in New Relic
Special interface for monitoring the state and the usage of language models
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observability | Devops tools
New Relic App: Same Observability, but for Android
Application for monitoring and pre-investigating incidents from the big New Relic
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Workforce Management
CXOne: Forecasting Contact Center Workload
Forecasting workload and composing schedules with AI
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Video surveillance
Trassir: AI powered Video Surveillance Application
Tackled the design process for the product to expand the market
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Workforce Management
Shift Planner for a Call Center
E2E homework on shift planner that got me into NICE
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053 4682459
lena.s.folk@gmail.com