When I first came to Digital Security Systems Lab, I had to establish all the design process from scratch. Interfaces were created by experts and evangelists, and there was a lot of legacy, that made product complicated to evolve. Quantitive research, user interface guidelines, UI components and kits for different platforms — those are the things I brought to the company.

Together with product manager and analysts, we performed series of observation sessions and user interviews along with interviews with stakeholders, CCTV experts and engineers. We came out with prototypes and tested it on the users, which were interviewed previously.