New Relic: Workflow Management
A selection of UI screens from my redesign of Workflow Management in New Relic, focused on making alert routing more flexible, intuitive, and scalable.
Workflows in New Relic are rules that control how alerts are routed, filtered, and enriched. They help teams send the right notifications to the right people or tools based on alert conditions such as severity, source, or tags.
Create new workflow - basics
This flow shows how users move from a team-level overview to creating and configuring a new workflow.
List of workflows
Configure workflow
The workflow configuration is a step-by-step interface for defining how alerts are processed. Users can set filters, choose destinations, customize logic, and preview notifications
Destination channels
Destination channels let users choose where alerts should be sent once a workflow is triggered. Options include Slack, PagerDuty, webhooks, and other integrations